Enquiry privacy.
This notice covers website enquiries, introductory calls and the business contact information used to discuss a possible engagement.
Who is responsible
Veyran Systems, Inc. is a Delaware corporation, file number 10471705. For privacy questions or requests, contact chenayi@veyransystems.com.
Information and purposes
We use the name, business email, organisation, telephone number, booking details and message you provide to respond, arrange calls and discuss scope. Google Workspace provides business email, Calendar and Meet. Cloudflare serves and secures this website and may process technical request information, including IP addresses. We have added no advertising trackers or analytics to this site.
Please provide a brief outline in an initial enquiry. Detailed client files, special-category information and criminal-offence information should not be sent at this stage. Any later work involving client information requires an agreed scope and appropriate information-handling terms.
Lawful bases
For routine business enquiries and contact with people acting for organisations, we rely on our legitimate interests in answering requests, organising professional work and keeping proportionate correspondence records. Where you personally ask us to take steps towards a contract with you, we use the information needed for those steps. We use information to meet a legal obligation where one applies.
For an optional recorded introductory call, we ask for agreement to recording and transcription. You can request an unrecorded call, decline recording or ask for it to stop. Where we rely on consent, you can withdraw it; this does not affect processing that was lawful before withdrawal.
Recording and service providers
Fathom supports recording, transcription and draft notes for business calls, with meeting data stored in the United States. Its outputs need human checking. Recordings and summaries are not automatically shared with attendees. We use providers to deliver these services and may disclose information where required by law or necessary to handle a complaint or legal claim. We do not sell enquiry information.
International processing
Veyran Systems, Inc. is a US company. Information may be handled outside the UK, including in the United States, by us and our service providers. Google's Cloud Data Processing Addendum and Fathom's Data Processing Agreement describe their international-transfer safeguards, including adequacy arrangements or standard contractual clauses and the UK Addendum where applicable. Contact us for information about the safeguards relevant to your enquiry.
How long we keep information
Enquiries that do not lead to an engagement are deleted 12 months after the last contact. Call recordings and transcripts are deleted within 90 days of the call. Agreed final notes may be retained with a client file under the separate retention schedule for that engagement.
If a specific legal obligation, complaint or legal claim requires longer retention, we retain only the records needed for that purpose and restrict their use. Provider backups and recovery copies are subject to the provider's deletion cycle.
Your choices and rights
Providing enquiry information is voluntary, but we need a way to contact you to respond or arrange a call. Where applicable, you may request access, correction, deletion, restriction or portability, and object to processing based on legitimate interests. These rights are subject to their legal conditions. We do not use enquiry information for automated decisions with legal or similarly significant effects.
Contact chenayi@veyransystems.com to exercise a right or raise a concern. You may also complain to the Information Commissioner's Office or your relevant data-protection authority.